HOW PICKUP WORKS

HOW LOCAL DELIVERY WORKS

HOW SHIPPING WORKS

CURBSIDE PICKUP

Need something same day? Order online for same day pickup.

Curbside Pickup is available Monday-Saturday from 9am-9pm and Sunday from 11am-6pm when ordering in advance.

Place your order online, we'll have it ready for you within 1-4 hours. If you're not in a hurry, help our staff out and order in advance. (There is a different option to select for Future Pickup, we love those.) Once you place your order, watch your inbox for an email notifying you that your order is ready.

LOCAL DELIVERY

LOCAL DELIVERIES ARE AVAILABLE FOR A $25 FEE. // Local Deliveries = 0-15 miles from our store.

There must be someone 21+ available to accept and sign for the delivery. We can't leave alcohol on a doorstep for liability reasons. We will accommodate a "no-contact" delivery policy, but please be available to receive the delivery from a reasonable distance.

Deliveries returned to the store are subject to additional return fees and/ or delivery charges.

When you place your order, please indicate your preferred delivery date. After we've received the delivery order, the Order Dept will be in contact to schedule the date and time with you. Our order department is staffed the same hours that the store is open.

UPS SHIPPING

A few things to know in advance:

NUMBER 1: Many items are restricted from UPS Shipping.

This includes spirits, beer, and bottles of a “not-typical” shape or size. These items are indicated by   No Ship We make very few exceptions on this rule.

NUMBER 2: Because of Prohibition-era laws, we are unable to ship to most states.

We are only able to ship wine to these states: AK, CA, DC, FL, & MN

• All states have different policies, with particular regard to retailer-to-consumer shipping.
• The website knows the rules, but if it doesn't enforce them properly, Surdyk's reserves the right to cancel orders that may have been allowed to be placed in error. Check the "Estimate Delivery" function at the top of the screen for pricing or to see if we can ship to you to avoid disappointment at checkout.

• All orders outside of the local delivery range will have UPS Shipping options & fees. Please allow 3-5 days for processing.

• We can not ship wine to PO Boxes, those orders will be cancelled.
• Please abide by the laws for having alcohol delivered to your state.
• We typically ship Monday-Thursday, and ship based on UPS ground transit times. We prefer shipments to be in transit throughout the business week. Therefore, if you are in Washington DC or California, and order on a Wednesday, we may not ship your package until the following Monday to protect the integrity of the items being shipped.
• The title to the wine you order passes to you as soon as it leaves our doors; it is up to you to know the relevant laws in your state. As mentioned, we are unable to ship to most states.

• We will hold orders when the weather is below freezing at the time of shipping

Due to extreme cold temperatures in the state of Minnesota, orders placed December through February will experience delays. (And if we aren’t kidding ourselves, November through April can experience below freezing weather, and July and August are often far too hot.) If your order is time sensitive, please e-mail us at weborders@surdyks.com to discuss shipping options.

• Fees / Signature Required

Your UPS fee is based on the weight of the boxes being shipped, plus add an additional fee for “Adult Signature Required.”

You must be 21 or older to sign for delivery which will be verified at the time of the delivery. NO boxes can be left without a signature, no exceptions.

If you order from Surdyk’s you are representing to us that you are at least 21 years of age and that the person to whom it is being shipped is also at least 21 years old.